Privacy Policy

We value your privacy and are committed to protecting your personal information. This policy outlines our practices regarding the collection and use of data on our website, as well as the options available to you concerning your information. For your convenience, this notice is accessible from our homepage and wherever we request personal details.

Information We Gather

This policy covers all data collected through our website. Some pages allow you to submit requests or sign up for materials. In these instances, we may collect the following personal information:

Name

Address

Email address

Phone number

Company Name

Job Title

How We Utilize Your Information

When you provide personal details for a specific request, we use that information solely to fulfill that request. We only share this data with third parties when necessary to complete the process.

We respond to emails using the provided return address. These addresses are not used for any other purpose or shared externally.

If you wish to receive our newsletter and updates about new products and services, you can register on our website. We will only use your information for this purpose if you complete the designated registration form.

To improve our website, we analyze non-identifying and aggregate data. However, we do not disclose any information that could be used to identify specific individuals.

We do not use or share your personally identifiable information for purposes other than those described above without offering you the option to opt-out or prohibit such unrelated uses.

Our Data Security Commitment

We have implemented appropriate physical, electronic, and managerial measures to protect and secure the information we collect online. These procedures aim to prevent unauthorized access, maintain data accuracy, and ensure proper information usage.

Accessing and Correcting Your Information

You may inquire about any personally identifiable information we have collected online by contacting us directly. This process helps us better safeguard your data.

If you identify factual errors in your personal information, you can submit a request for correction, provided you can credibly demonstrate the inaccuracy.

To ensure the privacy and security of your data, we will take reasonable steps to verify your identity before granting access or making corrections.

SMS Privacy

Blue Mastiff offers optional SMS notifications to customers, staff and authorized internal operators. Depending on the alerts you choose, messages may include service availability and maintenance notices, support-ticket and project updates, account and billing notices, or internal operational and IT alerts. You receive messages relevant to the categories disclosed when you enroll. This program does not include advertising or promotional texts.

We collect the mobile number, name and account or organizational details provided for enrollment, together with consent records, messaging preferences and message delivery or support records. We use this information to manage enrollment, deliver requested messages, provide support and honor opt-out requests.

We do not sell, rent or share mobile numbers, SMS opt-in information or messaging consent with third parties or affiliates for their marketing or promotional purposes. SMS consent applies only to the Blue Mastiff messaging program and message categories disclosed during enrollment; it is not transferable to another organization or unrelated program.

Communications service providers and mobile carriers may process information necessary to deliver messages and operate the program on our behalf. This does not authorize them to use SMS enrollment information for their own marketing. General information-sharing provisions elsewhere in this policy do not override these SMS-specific restrictions.

Enrollment requires express consent. Having an account, being a customer or employee, or providing a phone number on a general contact form does not automatically enroll you. Message frequency varies with your selected alerts and relevant activity. Message and data rates may apply.

Reply STOP to unsubscribe or HELP for assistance. You may also contact Blue Mastiff at https://www.bluemastiff.com/contact for help with enrollment, preferences or your information.